When contacting BOX5 Media please send an email to support@box5productions.com for faster service. When calling support please be advised that our most recent and up-to-date information regarding shipping is listed here.

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CURRENT SHIPPING INFO & UPDATES

Live Chat is only available during business hours and may not be available due to BOX5 current workload.

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MY DVD IS WRONG OR NOT WORKING, WHAT DO I DO?
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GENERAL QUESTIONS
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FAQ: DOWNLOADABLE PRODUCTS
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FAQ: SHIPPING QUESTIONS
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FAQ: DVD QUESTIONS

Please select the category that closely resembles your question. Keep in mind that these answers are based on our most frequently asked questions. If you don't find an answer here please don't hesitate to send us an email with your question.

BOX5 Media
8813 Fernview Dr.
Louisville, KY 40291
(502) 614-5826 - office
Monday through Friday 10am to 5pm

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BOX5 Media
8813 Fernview Dr.
Louisville, KY 40291
(502) 614-5826 - office

for customer support / help
support@box5productions.com

for ordering information / help
sales@box5productions.com

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