When contacting Box 5 Productions please send an email to CUSTOMER SUPPORT for faster service. When calling support please be advised that our most recent and up-to-date information regarding shipping is listed here.

If your product has been shipped please look for it in the mail (USPS). We ship via first class mail. NEXT SHIPMENT refers to the next time we will ship that particular product if that products has shipped. Thank you for your order and have a great day.